Important Information
Policies
To help make your stay at Holiday Inn Toronto Downtown Centre in Toronto as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
The essential booking conditions to review before choosing a downtown Toronto stay.
Holiday Inn Toronto Downtown Centre has policies covering arrival, departure, guest age, children, pets, deposits, parking, cancellation, and special requests. The minimum check-in age is 18, and guests must present photo identification and a credit card. Children of all ages are welcome, but cribs and extra beds are not available. Pets are not permitted, and the hotel is smoke-free. A refundable damage deposit is collected at arrival. The selected room determines bedding and occupancy, while amenities such as parking, the pool, and fitness centre operate under their own conditions.
- Check-In
Check-in begins at 4:00 PM. Guests must provide photo identification and a credit card at arrival.
- Check-Out
Check-out is by 11:00 AM. Early arrival or later departure can be requested, but availability is not guaranteed.
- Minimum Age and Identification
The minimum check-in age is 18. Photo identification and a credit card are required at check-in.
- Children
Children of all ages are welcome. Occupancy and bedding depend on the selected accommodation.
- Cribs and Extra Beds
Cribs and extra beds are not available at the property. Guests needing additional sleeping space should select a room with the required number of existing beds.
- Pets
Pets are not allowed at Holiday Inn Toronto Downtown Centre.
- Smoking
Holiday Inn Toronto Downtown Centre is a smoke-free hotel.
- Damage Deposit
A refundable damage deposit of CAD 50 is required on arrival and is collected by credit card. The current booking information states that the deposit should be reimbursed within 14 days of check-out, subject to inspection.
- Parking
Self-parking is available behind the hotel with in-and-out privileges. The current property information lists a 5-foot-7-inch garage height clearance and EV charging facilities.
- Cancellation and Prepayment
Cancellation and prepayment conditions vary according to the accommodation and rate selected. The applicable terms are displayed during the reservation process.
- Group Reservations
Bookings of more than six rooms may be subject to different conditions and additional fees.
- Special Requests
Special requests can be submitted during booking, but they are subject to availability and may incur additional charges.